Frequently Asked Questions
Everything you need to know about shopping with Canoe Club.
How long does shipping typically take?
Orders are processed within 1-2 business days. Domestic shipping usually arrives within 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-release items may be final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are the products authentic?
Absolutely. We work directly with designers and authorized distributors to ensure every piece in our collection is 100% authentic and of the highest quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through shopPay.